RAW PRIVACY POLICY
RAW iGaming Ltd. (“RAW,” “our,”, “we” or “us”) recognize the importance of your privacy and is committed to protecting the privacy and privacy choices of our [customers, suppliers, online visitors and others] whose Personal Data we receive.
This Privacy Policy describes our policies and practices on the collection, use, and storage of Personal Information which we obtain and process (for example, personal information about our customers, suppliers, vendors and service providers in the course of providing our products and services).
This Privacy Policy applies where we are acting as a data controller with respect to the information pertaining to website visitors; therefore, this policy determines the purposes and means of the processing of the information provided.
1.INFORMATION WE COLLECT
Information we collect in order to run our business
We collect Personal Information about our customers and potential customers for the purposes of providing our products and services – such as contact information, and any other information that is provided to us during the course of doing business.
On rawigaming.com we collect personal data such as name, email, or phone number via forms.
Information that we obtain from you from your use of our Website:
We gather information through “cookies” and similar tracking technologies. These are small data files that are placed on your computer which enable us and our third-party partners, such as google analytics and Hubspot to gather information about your navigation of our site, geographic location as well as operating system, browser type and version other technical details in order to improve the user experience. For more information about cookies, including your rights in respect of cookies, please visit our Cookie Policy found here.
Records
We may keep correspondence from you to us for record-keeping purposes and/or process your personal information set out herein in order to satisfy our legal obligations, or where we have a legitimate reason for doing so in accordance with this Policy.
2. HOW WE USE THE INFORMATION WE COLLECT
If you choose to provide personal information to us, we will use that information for a range of purposes:
To perform and enter into a contract with you and carry out our rights and obligations in accordance with that contract.
To respond to your specific inquiry or request, and to provide you with information and access to resources that you have requested from us.
To provide, operate and maintain the website;
To improve the navigation and content of our website, system administration and security;
To include and engage you in a recruitment process.
To process and complete transactions;
To manage our customer relationships, including to respond to inquiries and comments and providing customer service and support;
To provide our products and services;
Raw does not sell or otherwise provide personal information to third parties for the third parties’ marketing purposes.
2.1. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are. If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact Information” heading below.
2.2 DATA RETENTION
We retain personal information we collect from you where we have an ongoing business relationship or legitimate business need to do so.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Personal data collected on the RAW websites will be deleted after 18 months of inactivity on site.
3. DISCLOSURE OF INFORMATION TO THIRD PARTIES
RAW uses third parties that perform services for us, including data processing services, and those third parties have agreed to maintain the privacy and security of any personal information they receive from us.
In some instances, we may be required by law, subpoena, or court order to disclose information.
4. YOUR RIGHTS
Exercising your principal rights under the Data Protection Law you can contact us to
Get access to the information we hold about you
Ask us to modify, correct or remove information about you
Object to, or ask us to restrict processing
Request portability
Withdraw your consent
You have the right and possibility to unsubscribe marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing material we send you or click the stop tracking button in the cookie policy to stop tracking your behavior on our sites.
If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area and Switzerland) are available at www.dataprotection.ie/docs/European-Functions-Useful-Links/b/99/htm )
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
5. OUR COMMITMENT TO DATA SECURITY AND PROTECTION
RAW understands that the security of your personal information is of the utmost importance, and we work to maintain your trust. We use industry-standard technological and organizational measures to protect the security of the information that we collect and that which you provide to us.
Despite these reasonable efforts to safeguard personal information from loss, theft, alteration, or other types of misuse, we cannot guarantee that such loss will never occur. There is always a risk that a third party, without our authorization, might unlawfully access our systems or otherwise access personal information.
6. CONTACT INFORMATION
If you have any questions, complaints or comments about this Privacy Policy or about your personal information, you may contact the Data Controller, RAW through emailing [email protected].
7. CHANGES TO OUR PRIVACY POLICY
From time to time, we may revise our Privacy Policy. When we do so, we will post the updated policy and change the “last revised” date below. You are encouraged to check back on this page on occasion in order to remain up to date with our practices.
Our intention is to use personal information in accordance with the Privacy Policy in place at the time the information was collected. If we intend to materially change the way in which we use or share personal information, we will inform you in advance and you will be given an opportunity to choose whether to allow us to use your information in those new or different ways.
Effective from 5 January 2022
COOKIE POLICY
This is the Cookie Policy for RAW iGaming, accessible from rawigaming.com.
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Login related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
- For more information on Google Analytics cookies, see the official Google Analytics page.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
Email: [email protected]
